Privacy Policy

ARC Rehab ("we," "us," "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website and services.

We may collect the following data when you interact with our site:

• Full name and phone number when booking an appointment
• Selected department and appointment details
• Chat messages submitted through the AI Triage Assistant (TriageBot)
• General usage data such as browser type and pages visited

We use collected data for the following purposes:

• Appointment confirmation and clinical communication
• Improving the quality of our digital services
• Responding to patient enquiries

The AI Triage Assistant (TriageBot) is powered by an API provided by Anthropic, Inc. Chat conversations are subject to Anthropic's privacy policy. We do not sell or share personally identifiable patient data with any third party for commercial purposes.

We operate in compliance with Saudi Arabia's Personal Data Protection Law (PDPL). You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us directly.

For any privacy-related enquiries, please contact us at:

Email: info@arcrehab.sa